I bought a love seat, sofa and recliner. The fabric is a leather look, It is peeling on all three pieces. The furniture is only4 years old. I bought the extended warantee on the fabric and Lazy Boy said that it is not covered for the peeling. Sent them pictures and pictures of the tags on love...
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Update by user Mar 29, 2021 I have contacted CEO of Lazyboy and his secretary clld back and said nothing they can do. I also sent pics of fabric on accent chair that had runs in the fabric and she said it was normal. When I asked store to show me the swatch of fabric that had...
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ordered and paid in full October 2020. Was told 17-19 weeks. Has been 28 weeks, no chairs. Update promise now 32 weeks. New update promise now 36 weeks. Phone lines at customer service just put you on megahold. NO ONE CARES. User’s recommendation: DO NOT BUY unless you can take it off the floor with you. Orders...
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Update by user Apr 21, 2021 Finally delivered the chair and area rugs.. Update by user Mar 22, 2021 Called LazyBoy to check on delivery and was advised that the rug pads have still not come in (the area rugs have been available). So disappointed with this purchase. Will never do business with this company again. Original...
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These guys are promising 3 month delivery they no they cant make. Let them I cancelled before they even started making the item. They are harassing me for 50% restocking fee on an item I spent a month cancelling that wasn’t even made. They made it 3 months after promised delivery date. No customer service whatsoever. Had...
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