When booking my flights I selected the flexi options just in case I needed to change my flights. My flight out to Larnaca on the 23rd July had changed times however I was not notified by email or text message. I arrived at the airport 1 hr 45 minutes earlier than I needed to which was very...
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In 2019 we booked flights through lastminute.com for October of 2021 to Los Angeles (booking ID [protected]). However, Lastminute made contact with us in January 2021 to inform us that the outbound flight was delayed by one day and the return flight date had to be brought forward by one day and we were offered a refund,...
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A group of us booked a hotel in Bath, pre COVID restrictions. The first and second bookings were cancelled due to COVID and a voucher was issued. Since the bookings lifted in 2021, I have been trying to contact LastMinute.com to change/cancel and get a refund on the voucher. Circumstances have changed and the group are no...
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Booking ID: [protected] We received booking confirmation for a hotel we booked online via lastminute.com for an evening stay on the 31st Jul at they Jury’s Inn East Midlands airport. Upon arrival we were told that the hotel had closed its room bookings 48 hours prior to all online bookings which included closing it to companies like...
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I booked flights with last minute to vancouver for 27th July. Flight ID [protected]. On 23rd I asked to change flights for 2nd of Aug. as i didn’t receive covid certificate on time. I went online in my account under manage my account but same flight was confirmed on 26th july and email received with same flight...
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Refrigerator in service for 51 days
9. In January, an out-of-date refrigerator was handed over for warranty service. I didn't expect it to drag on for so long and when less than 30 days had passed since the refrigerator was handed over for service, I started to contact 110.shop. Answer from 110.shop, the service is still waiting for a spare part, although the 110.shop website says that the product can be kept in the service for up to 30 days. On the 34th day I contacted Ptac due to this situation and found out what I should do and filed a complaint 110.shop to which, of course, inadequately answered in a short way that they could not do anything, because the product is not in their Santa Ana service and waiting for a spare part and I I keep waiting for my fridge. In the complaint, I asked to exchange the product for the same new one or to return the money to which I was told, that as long as there is no deed of service that is not repairable or that the spare part will not be meanwhile they can do nothing for the cause and cannot return the money. I am very dissatisfied with their customer service and it seems that the consumer has no rights given that a complaint was lodged with them. I got my fridge back in 51 days.
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