We booked flexible flights via Lastminute.com who booked the flights with British Airways. Unfortunately some of our party caught covid 19 and as such had to request a refund on the 12/08/2021. We assumed this would be a straight forward process which actually turned into a nightmare, upon phoning customer services at first we had an email...
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hello there, you sent me an email to choose the refund method you offered. We choosed the cash back money of £1, 285.75.However in your last email you stated that you are going to send the amount of £58.32 in our bank account and the amount of 1, 227.43 as an airline voucher. I would like to...
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I recently booked a return flight from paphos cyprus to leeds/bradford u.k. Theae were advertised on your website.i booked these flights and then found out via jet2 that they were in fact from larnaca not paphos even though you emailed me my confirmation that they are paphos.i then wrote via email to change them from larnaca to...
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I paid for service that I did not receive and this is Fraud I was given a different hotel and dinner was refused to me even through I paid for this I showed the email confirmation from last minute. Booked from last minute.com – Booking ID: [protected] The dinner was not included according to the hotel even...
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Hello Firstly I am currently in Jamaica my flight is scheduled for this Wednesday I am not well do need to reschulfr it. I am unable to do so when I log in as the only option is to cancel. I need to amend my flight ASAP. I booked a flexible ticket. There is no phone number...
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Refrigerator in service for 51 days
9. In January, an out-of-date refrigerator was handed over for warranty service. I didn't expect it to drag on for so long and when less than 30 days had passed since the refrigerator was handed over for service, I started to contact 110.shop. Answer from 110.shop, the service is still waiting for a spare part, although the 110.shop website says that the product can be kept in the service for up to 30 days. On the 34th day I contacted Ptac due to this situation and found out what I should do and filed a complaint 110.shop to which, of course, inadequately answered in a short way that they could not do anything, because the product is not in their Santa Ana service and waiting for a spare part and I I keep waiting for my fridge. In the complaint, I asked to exchange the product for the same new one or to return the money to which I was told, that as long as there is no deed of service that is not repairable or that the spare part will not be meanwhile they can do nothing for the cause and cannot return the money. I am very dissatisfied with their customer service and it seems that the consumer has no rights given that a complaint was lodged with them. I got my fridge back in 51 days.
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