I booked with Lastminute.com a package with flight+hotel in Trogir, Croatia. We were due to arrive on the 16th of August. To my surprise, the agency didn´t have our confirmation code: [protected]. No accomodation, the agency provided us with an alternative to the original Studio Apartments Emotha. I´d like to be refunded for this incident for all...
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I bought a premium package so that I will be able to ammend my booking. Now I am not able to do it online, neither your customer service is taking my calls. I am calling from abroad and I lost alot of credit with no response from your so called helpline. This is my booking ID :...
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I work as a midwife and was unable to travel due to covid restrictions in ireland and work. As I had a refund viucher for over 3000euros I decided to book a trip as soon as I could travel but my voucher has expired by 1 month. I phoned your help line but it keep saying its...
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Booked sunday 25 july 2021, no email receiving info, found a number rung, line closed, so waited till first thing mon 26th, became ill late sunday couldn’t go away on mon 26th, spoke to credit card company re payment said to ring last minute, we were told not to contact airline or hotel then got hung up...
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My flights were cancelled in july 2020 by thai airways. I was notified by email by lastminute.com and asked to declare a preference. I opted for a refund. To date I have not as yet received a refund (1 year since application). I spoke to last minute.com today who advised that they are waiting for a response/refund...
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Refrigerator in service for 51 days
9. In January, an out-of-date refrigerator was handed over for warranty service. I didn't expect it to drag on for so long and when less than 30 days had passed since the refrigerator was handed over for service, I started to contact 110.shop. Answer from 110.shop, the service is still waiting for a spare part, although the 110.shop website says that the product can be kept in the service for up to 30 days. On the 34th day I contacted Ptac due to this situation and found out what I should do and filed a complaint 110.shop to which, of course, inadequately answered in a short way that they could not do anything, because the product is not in their Santa Ana service and waiting for a spare part and I I keep waiting for my fridge. In the complaint, I asked to exchange the product for the same new one or to return the money to which I was told, that as long as there is no deed of service that is not repairable or that the spare part will not be meanwhile they can do nothing for the cause and cannot return the money. I am very dissatisfied with their customer service and it seems that the consumer has no rights given that a complaint was lodged with them. I got my fridge back in 51 days.
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