Per Samsung ticket # 416038**** I have a service appointment with Lakes Electronics on Mon, 7/19 to repair my refrigerator ice maker. I was to receive a confirmation and no one from Your office has contacted me? Can you please confirm my appointment in Orlando. Marty Kamrada – 321-395-****
They finally came and service man said we needed new parts. I thought that was the reason for last delay when they said parts hadn’t come in. He fixed icemaker temporarily but said it would freeze up again in few days. Ordered parts and said it would be another 2 weeks before they would come in and...
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I called to ask a simple question of what is the hour rate for a technician. Receptionist would not provide that information saying the technician will give you a quote. I did not want a quote for the work I wanted a simple answer to what is your hourly rate. Because the receptionist would not provide the...
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My new Samsung TV lost power . Samsung forwarded the repair to Lakes Electronics. An appointment to service the TV was made. The technician, Sean called on the day of the appointment, came to the house, fixed the TV quickly and efficiently. The TV is now working fine.
called and left messages for someone to call me back and 3 days and still nothing from them. Call and asked to speak to a manger and they would not get on the phone to speak to me I was just put on hold for 10 min’s at a time. I would think that a company would...
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