I reached out to Cabinetworks Group’s Customer Care in utilizing my Kraftmaid Cabinets’ Warranty on 1/4/23. Kraftmaid rejected it & blamed the installer who is their authorized vendor/installer & distributor in NYC by the name of Valley Design Center/ owner: J*** M*****; installation: March 2022 Cost: $13676.33 in 4 rooms F**** S*******, Kraft’s local sales rep, visited...
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After spending $13k on kraftmaid cabinets from lowes, 100% of my order was damaged and they are refusing to replace and/or reimburse me for the cabinets. The cabinets have paint splotches, uneven paint job, cracked joints, and various other defects. They are telling me that this is ‘standard’. On top of all of that their customer services...
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We ordered kitchen cabinets 4/1/21 from Lowe’s, Watertown, NY, and on 5/3/21 were given a delivery date of 7/13/21. I confirmed this date a couple weeks prior to 7/13. When we did not receive a call by 3 pm on 7/12, I called customer service and was told there was a delay and they could provide no...
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I recently received 5 cabinets from your company that I ordered from Lowe’s in estero fl, 4 out of the five had damage, now we waited 6 weeks for them, so lowes ordered parts and 2 new cabinets, and mind you we had to fix them ourselves, we received the 2 new cabinets and there were problems...
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I purchased my cabinets and accessories about 15years ago. I have 2 heavy duty pull out wicker baskets that over time are now broken. I called and asked if they could be replaced, and they sent 1 basket that is not as durable as the 2 that I had purchased. I called and asked if they could...
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Poor service, quality
Never order photos from this photo company. Very low quality pictures. It is not possible to view photos in large format with only a small picture in which only silhouettes can be seen. For example, it is not possible to see in a class picture whether the child's eyes are open or closed. Photos are nonsense without a background. Prices are inadequate for quality. Payment is requested within a few days up to a certain date, but there is no rush to order your photos. This company has arranged to photograph children in schools and b / d.
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