More Contact Info

Toll-Free Number:

(855) 703-4522

Customer Service:

Comenity Bank Cardholders

(855) 506-2499

Genesis Cardholders

(866) 875-0891

Genesis Cardholders

(866) 726-5617

Progressive Lease

(866) 319-0290

TDD/TTY

(800) 695-1788

Text2

(855) 221-6255

Sales/ Reservations:

(800) 527-8029

Questions about your merchandise

Fax:

+1(330) 668-5000

Other Info

+1 800 527 8029
375 Ghent Road
Akron , Ohio
United States – 44333
Mon9:00 AM – 10:00 PM
Tue9:00 AM – 10:00 PM
Wed9:00 AM – 10:00 PM
Thu9:00 AM – 10:00 PM
Fri9:00 AM – 10:00 PM
Sat10:00 AM – 10:00 PM
Sun12:00 PM – 9:00 PM

Company Address

Sterling Jewelers Inc.

375 Ghent Road

Akron,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Kay Jewelers , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Kay Jewelers

8 Jun, 2020

Necklace

give me my necklace back

Jewelry & Watches

8 Jun, 2020

Getting no where trying to get my necklace back fron northgate kay

call they say they will call back no appointment for them to call me no staying on line to talk some one I tried all of these no one call back I t my necklace back from kay located in Cincinnati ohio Northgate mall been there since march

Jewelry & Watches

7 Jun, 2020

My heart shaped diamond earrings and our credit card with you.

Our call never got finished. I think because of the weather we got disconnected. There are tornado warnings. I’ll call back on Monday. Thank you all for trying. Josette Giguere User’s recommendation: be patient.

Jewelry & Watches

2 Jun, 2020

Brought my ring in to get sized and still have not received it or even a phone call

I still have not received a call on my ring that was brought in to be fitted. Please call me ASAP with an update. Thank you Jessica Prochnow 803-354-****

Jewelry & Watches

27 May, 2020

NO HELP DURING A CRISIS

Hi my name is Dave W. I would like to voice my EXTREME DISPLEASURE with the Kay Jewelers Credit department. I purchased my engagement ring with an 18 month 0% rate which was to be due the same month as my wedding which was supposed to be April 19th, 2020. With receiving no notifications with the hundreds... Read more➤

Jewelry & Watches