More Contact Info

Toll-Free Number:

(855) 703-4522

Customer Service:

Comenity Bank Cardholders

(855) 506-2499

Genesis Cardholders

(866) 875-0891

Genesis Cardholders

(866) 726-5617

Progressive Lease

(866) 319-0290

TDD/TTY

(800) 695-1788

Text2

(855) 221-6255

Sales/ Reservations:

(800) 527-8029

Questions about your merchandise

Fax:

+1(330) 668-5000

Other Info

+1 800 527 8029
375 Ghent Road
Akron , Ohio
United States – 44333
Mon9:00 AM – 10:00 PM
Tue9:00 AM – 10:00 PM
Wed9:00 AM – 10:00 PM
Thu9:00 AM – 10:00 PM
Fri9:00 AM – 10:00 PM
Sat10:00 AM – 10:00 PM
Sun12:00 PM – 9:00 PM

Company Address

Sterling Jewelers Inc.

375 Ghent Road

Akron,

United States

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Complaints & Reviews — Kay Jewelers

20 Jul, 2020

Credit card paid off but still showing on my credit report

On hold for a very long time. I paid off my account in 2014 and its still showing on my credit report. I would like this to be removed. My address is 2232 Kinoole St, Hilo, HI 96720 Phone : 808-640-****

Jewelry & Watches

14 Jul, 2020

Not honest company with employees

My aunt was the store manager of the Easley store the last year it was open and her boss told her she would be going to the Greenville store as a manager in waiting and then when the time came told her they didn’t have the budget. So then he moved her there as an assistant manager... Read more➤

Jewelry & Watches

5 Jul, 2020

At local store and have an issue

I been. Wanting to pick up. Ring n they never answer I talk to a person because I want a refund n they say they call me back n it’s been more then a month n they never call n they never answer.

Jewelry & Watches

2 Jul, 2020