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Shipped it back and getting boned my them.
I ordered a pair of sunglasses in mid April. It is now June 7th and still I have not got them, but I received an email from Joma Shop asking how I like them! I missed my wife’s birthday and then mother’s day a long time ago that these were suppose to be a present for. Please...
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I bought a new Deville SS Olympic Chronometer/chronograph in October. By December the day/date stopped working – after wearing the watch 3 times! It’s late April and the watch is still not repaired. Doesn’t say much for Jomashop – or Omega. Note that if you return a watch which cost over $5K, they charge you a $400...
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I purchased a Tissot. The watch does not keep time correctly. It runs 15 minutes late every 30 days. My wife kept it for more than a few months to make sure our complaint is precise. When I request that they pay for return shipping, they became very RUDE! The first customer service representative refused to connect...
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Worst customer service and I had the worst experience with Jomashop. I ordered a Marc Jacobs Aviator Sunglasses for my dad. They ended up sending me a cheap plastic ladies sunglasses. Is this a joke??? When I called the customer service, they were very rude and were not even ready to listen or solve my problem. They...
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Poor service
close by. When dealing with sr work, we drink tea, coffee, drinks, quietly in the corner, without disturbing anyone. The cafe was empty, only one couple with a child was in the cafe. After a while, the waiter brought the check without asking us, with the impression that we had to pay and leave. As we had already practically finished our work-related activities, we also did not send food, because if we can show the customer the door without any reason, then we have nothing to do in such a cafe. For the first time in our lives, we encountered such a situation when it is a normal practice abroad to arrange work in cafes. Shame. I didn't think that the cafe we visited so badly could try to throw the only customers out the door, but it turns out you can!
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