Average Rating:

1.01 / 106 votes / 90 reviews
140 58th Street Suite 3B
New York
United States
Phone: +1 (877) 834-1434

Category: Jewelry & Watches

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Complaints & Reviews — Jomashop

Mi tarjeta de débito era utilizar para compra en tu tienda online,I no sé quién lo hizo. Yo no autorizado alguien. Solo quiero que canceles el pedido pero No tengo el número de pedido porque no compré lo que pedí. Se hizo a través de mi cuenta PayPal. Todo lo que encontré fue una dirección. 8273 NW… Read more➤

Update by user Jun 17, 2021 Company fixed the issue and I have been provided with partial refund. Well it came to my knowledge that it needed to be demagnetized so that’s what they did and they said they’re gonna refund twenty bucks for my trouble. Update by user Jun 16, 2021 I will admit they are… Read more➤

Jomashop cancelled an order I paid for as they made an error in the listing. They refused to honor the price advertised. Unacceptable that such a huge reputable company does not honor their word and take responsibility for their mistake. Will never purchase from them and have made sure to inform anyone who asks the bad experience… Read more➤

Hello, I ordered a Kate Spade Spencer Dome Cross Body Bag on April 28th and it was supposed to be delivered on May 5th but my bag hasnt been delivered. The tracking number is #M2DR0735. Please help me shipping my product! Thanks

Update by user Jun 25, 2021 Jomashop has not tried to resolve the issue Original review posted by user May 26, 2021 No wonder there are great reviews on their website if the bad reviews are never published. How dare you all mislead your customers. DO NOT BUY FROM JOMASHOP! Will argue with you and accuse you… Read more➤

No wonder there are great reviews on their website if the bad reviews are never published. How dare you all mislead your customers. DO NOT BUY FROM JOMASHOP! Will argue with you and accuse you of lying to get out of refunding an item after they serviced my watch without my consent. Then they send pictures after… Read more➤

20 May, 2021

Jomashop Customs problem

DHL have my items and are requesting $338 to deliver my order , Im furious because I already paid in USD when I was led to beleive it was AUD so I have already paid $400 AUD over than I thought and now this other $338 please sort this out ???? DHL have said they will destroy… Read more➤

Movado Bold watch is defective!!!! Its clasp comes a loose all the time!!!this watch failed me I paid $219 for it and it still comes a loose!!!! I be scared Im going to lose it!!!! Oh no!!! User’s recommendation: Do not buy !!!beware it’s not real.

I ordered a watch that was a special order. They said 3 – 5 weeks. It’s now been more than 10 weeks and I’ve tried to get in touch with them recently and no response. I sometimes wait on hold for more than an hour and a half and then give up. I send emails and no… Read more➤

I received my refund minus the delivery charge. After calling for over 100 times, I finally spoke with a customer service. He apologized.

Poor service

close by. When dealing with sr work, we drink tea, coffee, drinks, quietly in the corner, without disturbing anyone. The cafe was empty, only one couple with a child was in the cafe. After a while, the waiter brought the check without asking us, with the impression that we had to pay and leave. As we had already practically finished our work-related activities, we also did not send food, because if we can show the customer the door without any reason, then we have nothing to do in such a cafe. For the first time in our lives, we encountered such a situation when it is a normal practice abroad to arrange work in cafes. Shame. I didn't think that the cafe we ​​visited so badly could try to throw the only customers out the door, but it turns out you can!

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