More Contact Info

Toll-Free Number:

(800) 374-9038

Customer Service:

For Existing Patients

(877) 466-4364

HME Providers

(805) 562-0611

Toll Free

(800) 940-8893

Toll Free Oxygen Therapy Users

(800) 630-3144

(877) 446-6436

(800) 695-7915

Other Info

Other Info (opening hours):

Other Location:

1 American Rd,

Brooklyn, Ohio

1125 E Collins Blvd,

Richardson, Texas 75081

Company Address

Inogen

326 Bollay Drive

Goleta,

United States

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Complaints & Reviews — Inogen

30 Jul, 2021

Inogen shoulder strap

My shoulder strap broke and I was told you did not sell individual straps. This strap was your product. Do you not stand behind your product?

Medical Supplies and Equipment

24 Jul, 2021

Long wait for customer service a d inquiry of a return of defective unit

They followed up minutes after I sent my message to you. It was handled that day and I am quite satisfied

Medical Supplies and Equipment

18 Jul, 2021

Good product for my lifestyle, but quality issues

I purchased the Inogen G5 in May 2021, directly from Inogen. Delivery took 3 weeks, which was excessive for a needed medical device, paying out of pocket. The machine is easy to use and fits my lifestyle, but it stopped working less than one month after receipt. I purchased lifetime warranty – good thing! Customer service was... Read more ➤

Medical Supplies and Equipment

11 Jul, 2021

INCOMPETENT SERVICE!

I ordered a tower for an Inogen device for a friend and waited forever for it to arrive. I finally gave up and ordered another one from Amazon which arrived in about 2 to 3 days. About a week later my original order from Imogen arrived. I returned it for a refund to Indigent via FedEx ground... Read more ➤

Medical Supplies and Equipment

9 Jul, 2021

No acknowledgement from Inogen of returned item

I ordered a “tower” for an Inogen device for a friend and waited forever for it to arrive. I finally gave up and ordered another one from Amazon which arrived in about 2-3 days. A few days later my original order from Inogen arrived. I returned it for a refund to Inogen via Fedex Ground on June... Read more ➤

Medical Supplies and Equipment