This company uses subpar contractors who often can’t do the repair. To make matters worse, our last few months with them caused $7000 in damage to my home and their response is “It’s not our problem”. They sent an HVAC company out to repair my AC and after they left it was still blowing hot. Called back...
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Called to repair my hvac system! Repair guy came next late afternoon and said it was a dirty filter! Never fully looked at the system. Turned the AC back on for about 2 hours and the house was flooded! 3 days later and we are still waiting for someone to come out and fix the unit! Terrible...
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14 attempts to fix the ice maker and each one takes a 1/2 dozen phone calls and hours on hold. They have made multiple attempts to get out of things that were covered. They tried to replace my refrigerator door with a generic 1. They said according to the contract it doesn’t have to be the same...
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I had to stay home from work for two days; each company that was sent told me they do not clean air duct for clothes dryer…..the moron who arranged these companies to fix my problem have NO knowledge or skill in doing that……2nd, I am UNABLE to reach any American to speak with and will most likely...
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We’ve had a home warranty from HSA since we bought our home nearly 6 years ago. The price per month as well as the trade call fee have risen STEADILY since we began, and in fact the trade call fee just DOUBLED this year from $50 to $100. However, the service has gone…
