More Contact Info

Toll-Free Number:

(800) 246-8357

Customer Service:

Flight And Package questions

(855) 877-1508

Flight and Package questions Canada

(800) 492-9520

Flight and Package questions, From abroad (charges apply)

(817) 333-5170

Gift Cards Redemption

(888) 999-4468

Hotel questions

(800) 807-6641

Hotel questions Canada

(877) 632-4024

Hotel questions Canada, From abroad (charges apply)

(417) 521-0846

Hotel questions, From abroad (charges apply)

(417) 521-0845

New Customer Concierge

(866) 235-8814

Flight and Package questions, From abroad (charges apply)

+44 203 788 5149

Hotel questions, From abroad (charges apply)

+44 203 027 6612

+44 203 027 8146

Complaints/ Feedback:

+44 203 564 5228

Headquarters:

(425) 281-3128

Legal:

(206) 481-7200

(877) 903-0071

Disputes and Claims

(425) 679-3751

DMCA Inquiries

Other Info

Other Info (opening hours):

Mailing Address:

Hotels.com, L.P.

Attn: IP/Trademark Legal Dept.,

DMCA Complaints

c/o NRAI

16055 Space Center Blvd., Suite 235

Houston, TX 77062

Other Locations:

Angel Building, 407 St John Street,

London, England EC1V 4EX, GB

Suite 3101-07 & 10-13, 31/F The Centre,

99 Queen’s Rd, Hong Kong, Hong Kong 999077, HK

Company Address

Hotels.com, L.P.

5400 LBJ Freeway, Suite 500

Dallas,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hotels Com , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Hotels Com

16 Aug, 2021

Reservations at hurrahs resort

I made a mistake for reservation and they spoke to a supervisor at the hotel to stay only one night instead of tonight. Supervisor agreed to charge only one night

Hotels

15 Aug, 2021

Hotel room is facing Parking lot

I paid $430/night to face parking lot instead of lake view. This is very disappointing. Why would you charge us this money and not get our moneys worth.

Hotels

15 Aug, 2021

Did not get double free night credit for last booking

I paid for a night that was not refunded even though I did not stay. In order to stay I needed to provide a $100 cash only deposit. The room had to be paid for on a credit card . After my booking I did not receive double rewards credit as advertised. I did not apply the... Read more ➤

Hotels

15 Aug, 2021

Y’all booked my room for the wrong day

No still havent got my refund for a stay I wasnt on because it was scheduled for the wrong day which Im sure is hotels.com fault User’s recommendation: Don’t use hotels.com.

Hotels

15 Aug, 2021

To tell people about these thieves!!

I was charged for a room I didnt even stay in, the hotel told me they where booked, when I tried to get my money back hotel . Com said they spoke to the manager and she said they was not booked. At the end of the day if I canceled my reservation why did I not... Read more ➤

Hotels