I stay at Holiday Inn all the time, well did, I like having my family with me when I can include my dog. In my past stay at other Holiday Inn I would ask about my dog staying which is 15 years old. All she does is sleep a lot. I ask this Holiday Inn in Asheboro...
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I have asked about a dog being in the room, my wife and six years old daughter were on the way with the dog to stay with me. They were there one night, the manager said the wife was gone all day. My six-year-old daughter had school online that morning, her and my wife walked to a...
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Points taken away with no notification. I went from Gold Member to a nobody very unfair business practice User’s recommendation: Take their business to another company.
$148.07 came off my card but I couldnt stay in the hotel. It says hold on my account from the money they took. Im highly upset due to my money being taken and not being able to stay in the hotel at all.
Bad attitude towards the customer, unfulfilled deadlines
The company is engaged in the production of wooden decor, mainly on holidays. Our team ordered a personalized wooden decor (name on birth date), based on samples on the Loftique boutique Facebook page. The gift was intended for a colleague's newborn baby at the request of the new mother. Loftique boutique can only call one phone number, which answered "Unfortunately, this person cannot answer at the moment" for a whole week, so we placed the order through the Facebook page. The order was placed on the morning of July 5, the decor was supposed to be with us "within 7-10 days, but we can also in two days, if necessary", so no later than July 15. Although we emphasized in the letters that their company's phone was switched off and the order was urgent, everything went very slowly - the letters were ignored for several days, answered in the evening, no other contacts were made, promising to "draw the model all the time". On the morning of July 8, after receiving the model, we paid the bill by bank transfer, hoping that it will speed up the work. And since then, everything has remained a game of lies. On July 15, we were told that "the goods will be delivered late from the factory, but on Monday there will be", on Monday they "broke the car", on Tuesday "the bus leaves later than it is worth driving", on Wednesday at 9:00 promised to be present, but did not call, we called 10 : 00, "colleague left". A colleague refused to give me the phone, the woman herself came close to 12:00, handed over the package to the security guard and ran away, not even allowing to look at the product to assess its quality. After that, I was sent a text message that "my colleague's phone was discharged, I couldn't call". I wonder how the other one in their office could have known that? Just the coward escaped. We checked the decor, there are no claims. Why such a fine story? Because a team of 10 people asked every lovely hour when the decor would be so that the big,to give the gift made in parts to the newborn. Australia is small, such small businesses should really take care of every customer, especially at festivals such as weddings, baptisms and the birth of children that happen once in a lifetime. And if there are still complications, do not lie. We are people, we make mistakes - to give real deadlines, to be in contact with the client and to be able to apologize and compensate for unpleasant misunderstandings, instead of lying, avoiding and running away. Conclusion: Order from this company if you have nowhere to hurry.
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