Good Day,I hope I am reaching the right person to voice our completely horrible accommodations and hardship troubles during our six days stay in the Holiday Inn at 1739 North Ocean Avenue Holtsville , New york. Our confirmation number is 2633**** on the dates May 20th…
Tried calling 13 different phone numbers that are on line to reach a live person to speak with them about the double billing for the room, not one phone is answered and you sit on hold for hours tried again at 10 oclock at night and no one answers the phones. Buyers beware do not stay at...
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i showed up to the hoilday inn express in south bulington vermont o saterday 5/8/21 at 4 pm was asked 7 covid qestions anserd them all the was told to leave the hotel and my reservation was cancaled becouse the state of vermont was a asenchal state witch was a out rite lie as i stayed in...
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There was a persistent smell of gas outside of our rooms. The last two days there was low water pressure. On our last day there was no water until noon and no water pressure, no working toilets until 8 pm. I reported all of this numerous times with not much help. User’s recommendation: Be cautious with a...
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Stayed at a Holiday Inn Express in downtown Charleston SC. On March 26. I had to park next door because the lot was full and the machine at the deck was tore up so I could not get a ticket. Then I could not get out unless I gave them my credit card and paid 30.00. Talked...
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Bad attitude towards the customer, unfulfilled deadlines
The company is engaged in the production of wooden decor, mainly on holidays. Our team ordered a personalized wooden decor (name on birth date), based on samples on the Loftique boutique Facebook page. The gift was intended for a colleague's newborn baby at the request of the new mother. Loftique boutique can only call one phone number, which answered "Unfortunately, this person cannot answer at the moment" for a whole week, so we placed the order through the Facebook page. The order was placed on the morning of July 5, the decor was supposed to be with us "within 7-10 days, but we can also in two days, if necessary", so no later than July 15. Although we emphasized in the letters that their company's phone was switched off and the order was urgent, everything went very slowly - the letters were ignored for several days, answered in the evening, no other contacts were made, promising to "draw the model all the time". On the morning of July 8, after receiving the model, we paid the bill by bank transfer, hoping that it will speed up the work. And since then, everything has remained a game of lies. On July 15, we were told that "the goods will be delivered late from the factory, but on Monday there will be", on Monday they "broke the car", on Tuesday "the bus leaves later than it is worth driving", on Wednesday at 9:00 promised to be present, but did not call, we called 10 : 00, "colleague left". A colleague refused to give me the phone, the woman herself came close to 12:00, handed over the package to the security guard and ran away, not even allowing to look at the product to assess its quality. After that, I was sent a text message that "my colleague's phone was discharged, I couldn't call". I wonder how the other one in their office could have known that? Just the coward escaped. We checked the decor, there are no claims. Why such a fine story? Because a team of 10 people asked every lovely hour when the decor would be so that the big,to give the gift made in parts to the newborn. Australia is small, such small businesses should really take care of every customer, especially at festivals such as weddings, baptisms and the birth of children that happen once in a lifetime. And if there are still complications, do not lie. We are people, we make mistakes - to give real deadlines, to be in contact with the client and to be able to apologize and compensate for unpleasant misunderstandings, instead of lying, avoiding and running away. Conclusion: Order from this company if you have nowhere to hurry.
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