He estado durante el Último mes utilizando los servicios de sus hoteles y he tenido muy malas experiencias de calidad y atención y en ninguno de los dos hoteles (Miami y Niagara Fall) me resolvieron las situaciones ( habitación ruidosa y sucia y en esta última experiencia nos entregaron un cuarto sin limpiar e inapropiado a nuestras...
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My recent stay. We we’re kicked out of the hotel. With no consideration or accommodations. We we’re even told that they would not book any future stays with us EVER!
Good Morning:. We been driving for 12 hours and decided to stop in Fargo, ND and find a hotel . We went to 3 hotels and they were full. We saw a Holiday Inn Express which I heard were really nice. We walked in and all they had left was a handicapped room. We took it this...
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Asked for first floor with King bed. I have trouble with my legs and my husband has a problem with elevators. We have always had good luck with you and now feel we are going to have to stay elsewhere. It is easier for us when traveling to stay at Holiday Inn or Holiday Express. Amanda is...
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Original review updated by user Jun 18, 2021 We made reservations on the phone for an ocean front view room. After confirming the details I then asked if they gave military discount. The woman said yes and proceeded to apply the discount. This trip was to celebrate my husband’s retirement from the US Army 23 yrs…
Bad attitude towards the customer, unfulfilled deadlines
The company is engaged in the production of wooden decor, mainly on holidays. Our team ordered a personalized wooden decor (name on birth date), based on samples on the Loftique boutique Facebook page. The gift was intended for a colleague's newborn baby at the request of the new mother. Loftique boutique can only call one phone number, which answered "Unfortunately, this person cannot answer at the moment" for a whole week, so we placed the order through the Facebook page. The order was placed on the morning of July 5, the decor was supposed to be with us "within 7-10 days, but we can also in two days, if necessary", so no later than July 15. Although we emphasized in the letters that their company's phone was switched off and the order was urgent, everything went very slowly - the letters were ignored for several days, answered in the evening, no other contacts were made, promising to "draw the model all the time". On the morning of July 8, after receiving the model, we paid the bill by bank transfer, hoping that it will speed up the work. And since then, everything has remained a game of lies. On July 15, we were told that "the goods will be delivered late from the factory, but on Monday there will be", on Monday they "broke the car", on Tuesday "the bus leaves later than it is worth driving", on Wednesday at 9:00 promised to be present, but did not call, we called 10 : 00, "colleague left". A colleague refused to give me the phone, the woman herself came close to 12:00, handed over the package to the security guard and ran away, not even allowing to look at the product to assess its quality. After that, I was sent a text message that "my colleague's phone was discharged, I couldn't call". I wonder how the other one in their office could have known that? Just the coward escaped. We checked the decor, there are no claims. Why such a fine story? Because a team of 10 people asked every lovely hour when the decor would be so that the big,to give the gift made in parts to the newborn. Australia is small, such small businesses should really take care of every customer, especially at festivals such as weddings, baptisms and the birth of children that happen once in a lifetime. And if there are still complications, do not lie. We are people, we make mistakes - to give real deadlines, to be in contact with the client and to be able to apologize and compensate for unpleasant misunderstandings, instead of lying, avoiding and running away. Conclusion: Order from this company if you have nowhere to hurry.
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