Let me begin with I have never had such unprofessional experience such as I’ve had on July 12,2021. First started by me calling to check on whether Hilton honors was affiliated with Holiday inn hotel. the young lady upon answering my question then ask me if I wanted to…
Hilton Singer Island Oceanfront/Palm Beaches Resort July 2-5 2021 It was the worst Hilton Hotel I have ever stayed at. If needed I have photos of all of the following. 1) the check in clerk was very rude and condescending and no bellman was on duty. The clerk just said…
During check in, my family and I discovered the room we were assigned to after opening the room it was not clean prior to our stay. (room 424) We entered the room to find beds not made as well as a horrible smell. I called down to the front desk and was assigned…
Reservations in Savanna Georgia were made and confirmed parking of $20.00 daily. Upon arrival parking was increased to 39.00 daily even though reservations made well in advance. No attempt to resolve. Most recent stay in Mt Home Ark. Reservation made and AARP discount was to be applied. Upon arrival, Hilton honors was used and no one at...
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Check-in time is 4:00 p.m., but because of high occupancy, by the time I got to the unit, it was 5:45 p.m. Adjustments were offered to compensate for the delay to check-in, but I could not handle that with the guest services at the time of check-in, which was, June 19. My stay was June 19-22, 2021....
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