I bought three floodlight with camera devices which were unsuccessful during set up. I called customer service twice in one day, the first time was unsuccessful and I was told to go buy a Chime Pro which I did. The second time I called I was on the phone for two hours with a specialist User’s recommendation:...
Read more➤
I need to speak to a customer representative to remove a bad log in So my wife can reset the ring cameras both on the front porch and on the back porch. User’s recommendation: Great.
Account inactive some reason need to activate need to speak since my phone is changed and old phone not avail able
Is Sometimes don’t ring or take pictures Properly it takes pictures of vehicle ride by your car instead of the people computer breaks down the ring system is not working that’s not cool that means your house not protected suppose I decide to get rid of my Internet User’s recommendation: Call people how short the battery time...
Read more➤
Our Ring doorbell, video cams and floodlight cams are no longer working. I get video but no audio which makes it essentially useless. I finally found a number to contact Ring and called them. I spoke with Catherine who, I think, ended up hanging up on me because she didnt know what else to do. She had...
Read more➤
Billing charges I have been charged for multiple devices at a rate of $100. I only have one device. I have also been charged $30.00 for annual usage which I have agreed upon but not the additional $100 for multiple devices.
JUST PURCHASED MY ITEMS AND WANTED TO SPEAK TO SOMEONE IN SALES BUT THEY LEAVE CUSTOMERS ON HOLD AFTER ASKING MY NAME, PHONE NUMBER AND ADDRESS AND THEN DISCONNECT AFTER WAITING OVER 10 MINUTES NOW 6 TIMES! I AM PISSED! User’s recommendation: BUY GOOGLE NEST! AT LEAST YOU CAN GET SOMEONE ON PHONE!
Jen was very nice and helped me thru the process needed to set up my plan. She was very patient with me. She also helped me with getting my spotlight camera to do certain things, THANKS User’s recommendation: great support.
New phone. Connection with doorbell no longer works. Was working when daughter in law set it up. Ring message said to reinstall doorbell. Did that. Still doesnt work.
Update by user Jul 29, 2021 no reply from Ring Original review posted by user Jul 28, 2021 I had a ring doorbell that quit working so replaced. I recently got an message telling that my account would renew and I would be charged for the new subscription. I tried to log into the app on my...
Read more➤
