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Update by user Jul 03, 2021 My Wifi connectivity issue (due to the *** RealTek adapter which came with my laptop) has yet to be resolved–the IVR is so complicated I could never get to a support technician and I point-blank had a chat technician refuse to help me at all. There was ABSOLUTELY NO…
I sent an item back within 24 hours of receiving it, I have the proof of postage, received an email saying I would be refunded but it could take several days. Now 2 months later, no refund and they are asking for my bank details, odd or what. User’s recommendation: Do not buy from Hewlett Packard on...
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I was informed that because my laptop is from 2012 that they don’t make parts for it any more. So I was disappointed because other than that it’s in perfect condition. User’s recommendation: Got my answer. Not what I was looking for though.
Lack of concern about taking 3 plus weeks to receive part. I was informed/ that once it leaves HP it is no longer there problem. Amazon stands behind each and every delivery they do not point fingers and say it’s not our problem. My last computer was a Dell and they had pretty much the same pholsipy...
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For many years I have bought many HP products – PCs, tablets, printers. Never AGAIN. To make a very long story short. I was promised a refund check for a 13″ ENVY laptop that they could not be fixed which had a 4 year warrantee. I had it less than 5 months when they…