The company claims did not get the claim in time and is denied. Still have a bed base that doesn’t work. So don’t ever get their protection plan, it’s just throwing money away. User’s recommendation: RUN, RUN, RUN, don’t get sucked in.
I never received my claim for that I need to sign. So what do I need to do to get that paper. Susan Smith
My couch broke in December and I’m still waiting for it to be fixed. Technician came out in January and had Guardsman send a replacement part. 3 months later (April) the wrong part arrived. Technician came out and verified wrong part and re-submitted request to order the correct parts (bracket and motor). July 3rd, called for status...
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I have two adjustable bed bases that were covered by Guardsman. Guardsman sent technicians repair my bases, but the technicians were incompetent. They did not repair my bases and as a bonus damaged my mattress. However, more important than Guardsmans incompetent…
Broken mechanism – Filed claim in January 2021 and still have not received my part and its 6 months later!!! SAVE YOUR MONEY AND DO NOT BUY ANY GUARDSMAN PROTECTION PLAN!!! Unfortunately they are the only ones that a furniture store offers as far as a protection plan goes but they are crooks. They take your $$...
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I don't recommend ordering. I don't know how it is on the spot, but the delivery is tasteless, cold, ridiculously small, and disproportionately expensive. Almost the steak meets the price. And nothing looks like the pictures on the website.
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