We bought a sectional from Bob’s Discount furniture in May of 2018 and purchased the Goof Proof Protection plan from Guardian with the sale. We were informed that the protection plan will cover almost any normal damage or stains to the sectional for 5 years. Well we just had a house full of people over to our...
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I purchased a 5 piece dining room set, 2 round tables and a cocktail table. About 2 weeks ago I noticed that the cocktail table had a crack in it and also a chunk missing at the base of the table. I filed a claim with Guardian and submitted photos as requested by email, a few days...
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I purchased the protection with confidence that if anything goes wrong from an accident due to having kids and a pet it would be covered per warranty coverage. My dog got into some water from being outdoors and his water bowl. I called within the needed time frame to advise of watermarks I notice my dog left...
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I would just like to let everyone know that goof proof is a fake. Save your money and use it to buy from a different furniture company other than bobs. I have a love seat, couch and chair that are just over 2 years old that are junk. I called bobs to service it, they said it...
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if you are looking for poor customer service this is the company for you. I called on Amp Security on a friday(the local subcontractor for guardian) to have more equipment installed on the following monday. the tech never showed up. so i rescheduled for the next friday. gaurdian called me on thursday to schedule an apointment to...
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We sent the pizza with chicken and the pizza with salami, the pizza with salami was brought after 40 minutes, while the second pizza was not continuous (chicken) and the waiter discovered it after 40 minutes. I agreed to order another, but I also had to wait a long time. When the drinks were brought, the juice glasses look half-dark. When I asked who this waitress refused it was standard. I was puzzled because a glass of Stockmann Cilli pizza juice is in normal quantities. Its a glass of juice is already the price of a package and they are allowed to use half a glass
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