I had made a reservation for a room up in casa grande,Arizona and my car broke down so I couldn’t make it I called several times and got hung up at least four times trying to cancel the reservation and when I did get ahold of them all I got was a big run around I had...
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Update by user Apr 11, 2021 Company fixed the issue and I have been provided with full refund. Update by user Apr 11, 2021 I finally got my refund but it took over a week to do it I just lost my brother i didn’t need the added stress from those people and I will never go...
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Charge fees to use their site 70 dollars over price of hotels normal price I contacted get a room they told me this is what they charge to use their service I could have walked in the motel got the room for 70 dollars cheaper why would I want to use get a room and pay…
Called to change reservations said hotel wouldnt let them when policy clearly shows they can, said they called front desk of hotel and asked there was no front desk all remote from India. Was on hold for 30 mins two times. Charged an extra 150. On 350. Charge said it…
I am traveling for work. I booked a room through this service thinking I was speaking directly to the hotel staff, there was no mention that I was booking through a third party vendor when I spoke to the booking agent. When I got to the hotel to check in, they did not…
