Completely scandalous company. As a single mother and sole provider, I lost $327 and that is a big deal, when you are ripped off and your credit card company wont even stand up to them. Recommend not doing business with this company. User’s recommendation: Don’t use,…
I booked 3 rooms at the Ritz Carlton in Cancun, and they charged my card in January 2021 for May 2021. IN APRIL I contacted the Ritz to set up golf, and was told I had ONE ROOM ONLY. It took 15 long arduous phone calls and many emails to “address” my GUARANTEED rooms,…
Recently booked and was double charged for the room. Have gotten the run a round and still have not received refund.
Get a Room hijacked my reservation off of a Hampton Website -room rate was $104 and when I finished checking out I was paying $163.66. I called within 5 minutes to cancel & they wouldn’t let me. They offered a discount which I have yet to receive-customer service…
I cancelled my reservation within the cancellation period – called and was promised a full refund. Then weeks later was told I would get a partial refund of $353.00. I have called them 3 and 4 times each month since then and keep being told I will see my refund in a…
