I have been using geek squad for several years now. Now that a new service plan is out suddenly I was not notified that my plan was expiring not even by email. The last time i used the service was February 19th and the plan expired February 26th. I was not offered a renewal on the phone...
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Date of incident: 12 Mar 21 Client Number: they search for my warranty via my phone number [protected] Description: – My warranty covers a loaner for when my laptop has to be sent in. – During current Covid lockdown, I have to courier my laptop to them and wait for it to be fixed and returned. And...
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I paid $200 for Geek Squad help and all I asked the first agent was to reinstall my sound. That he did not do and then I had hundreds of popup ads. The second agent gave up and told me to take it to the store. They fixed the sound but popups still there. The third agent...
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March 21st, 2021- to Current I went to Geek Squad to get my computer checked out because it was running slow, requested my data to be back-up and merge back to the computer (stressed to the employee how important this step was for me since I had important files such as documents and pictures) if needed to...
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I went on to get some help with my printer. I really don’t know if the printer is working like it should since I don’t want to just print anything because the cost of the link it high. My computer is working until I go and open my account and the 5 dots keep going around and...
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