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Reference Geek Squad Case # [protected]. I Cancelled Maintenance plan on Jan 10 2021. Geek Squad advisor botched initial refund request. Despite several phone calls to query why refund was being delayed Geek Squad did not recognize their error until 24 Feb 2021. Many, many phone calls and many hours on phone to date Geek Squad still...
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On 2/23 my husband had Best Buy Geek Squad come to our home and hook up a WiFi booser for $99 that with tax came to $106.99. Today I received an email telling me your FRAUD SQUAD hit me $475.99 for my subscription! I NEVER subscribed to anything remotely close to Geek Squad, have ZERO need for...
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I have been a paying Geek Squad member for over a decade and part of my plan benefits is to have (pay for- reduced cost) an in-home installation option. I have tried unsuccessfully to schedule an in-home installation several times and have been told that there are no appointments available in my area until June and they...
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My terrible experience with Geek Squad started November 2020, after purchasing a NordicTrack S15i exercise bike, when the delivery was cancelled twice by Geek Squad because: 1) no product in inventory, and about 10 days later 2) no service personnel available to deliver and install it. Once the delivery date arrived, it turned out that the two...
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Basically experience PC problem where computer was hacked and locked up PC. Error message suggested calling this number 1-21*-513-****. Called and technician proceeded to fix problem but said I needed to sign a contract. PC appeared to work but I experienced a another problem [error message]. contacted IT GEEK support and they couldn’t fix the error message....
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