These are the work order numbers that I was given 00572-[protected], [protected], and [protected]. My computer has been in Best Buy’s possession since early July, I was told when I brought it to the store in Metairie, LA that the mother board had died. I paid to have files copied to an external drive in which I...
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Today I called sevreral times Geek Squad, RE: to Computer Services at Eastern time 2:00 P.M. & the promised 45 min. retrn call or chat notice did not hapen. Only in 2hrs. then 2 other agets I was transferd to & the last one (Abdula) D/C-d me for my TEL….
-order number 00298-[protected] Store in Colorado Springs 7675 N Academy Blvd 80920 Laptop taken in for an issues with the wi-fi card. It would recognize wi-fi signals but would not connect. When I checked it in, the techs took a few minutes and confirmed the issue. Nothing was said about replacing any parts. 2 days later I...
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Used to be conducting a live online chat was a pleasure because one could state their problem, immediately have a PC Tune-up and have your problem fixed in 1-hour max. Tech Support agreement was $99/year which covered all PC’s (only) in your home. Then Service Tech Support agreements for PC’s were blanketed into the new “Whole House”...
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My email keeps getting hung up since my hard drive was replaced by the Geeksquad, resulting in no incoming email. I have called four times already and each time the agent insists they can fix it but they never do. It works for 24 – 48 hours and then it stops. I am beyond frustrated as this...
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