This company likens themselves with Waitrose, Crocus, Thompson and Morgan; and Royal Horticultural Society – the best of the best in plants in the whole UK. They claim they also claim, on their website, that they are an award winning company. Soo… I place an order … and review the order and see that they have no...
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All the order I placed with Gardening Express late June of £105 were delivered in the baking heat- all dead, shrivelled up and of no planting use. Company can’t be contacted by telephone. Emails take days to receive a ticket number. The company then say they cannot open all the photo file evidence that they have requested....
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The so called item above was delivered on three weeks after I paid for it and it was dead it had four shrivel leaves on a 4″ STALK IT was supposed to be a two year old well established clematis in a 2ltre pot label . I got a dead unlabele d plant in a 5″ pot...
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I ordered on 19 june, number [protected] £17.94, a blue hydrangea plant. I received the plant which did not fit the description on internet at all. It was leggy with hardly any leaves on it, those that were there had been sun burnt (brown on edges and into leaf) It had no buds, and still doesnot have...
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Ordered Roses and dahlias on June 12th 2018 ref order [protected] as advertised on Facebook. When they arrived 15 days later, they were rotting in the packaging, you could smell it when opening. They were covered in mildew and webs. I repackaged immediately after taking photos and posted them back with a letter and request for refund....
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Service
Sorry! I agree with the above that there is simply no service! I have been waiting for my order for the second week and every day I am promised new information on how to receive it - today it will be placed in the parcel terminal, tomorrow it will be delivered to your door by courier, sorry, sorry, unfortunately a misunderstanding happened! Delivery guarantee is 0! Previous complaints have already covered everything I have come across, so there is no point in repeating, just pointing out that nothing changes!
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