More Contact Info

Toll-Free Number:

(800) 427-7895

Customer Service:

Athleta

(877) 328-4538

Gap Card

(800) 887-1198

Gap Silver Card

(866) 450-4468

Gap Visa® Card

(866) 450-4467

Outside the U.S.

(614) 744-3907

TDD hearing impaired

(888) 906-1104

U.S.

(844) 437-6654

Legal:

(415) 427-5575

Other Info

1800 427 7895 (United States)
+1 614 744 3907 (USA & International) +1 866 450 4467 (Gap Card) +1 866 450 4468 (Gap Silver) +1 800 333 7899 (Head Office, USA) +1 212 206 4200 (New York Product Development) +44 207 518 6100 (United Kingdom) +1 416 921 2711 (Canada) +33 153 892 300 (France) +86 212 219 9668 (China, Shanghai)
2 Folsom St.
San Francisco , California
United States – 94105
Mon7:00 AM – 1:00 AM
Tue7:00 AM – 1:00 AM
Wed7:00 AM – 1:00 AM
Thu7:00 AM – 1:00 AM
Fri7:00 AM – 1:00 AM
Sat7:00 AM – 1:00 AM
Sun7:00 AM – 1:00 AM
Store Locator

Headquarters Locations

New York Product Development
55 Thomas St., New York, New York, 10013675 Avenue of the Americas, New York, New York, 10011United Kingdom5th Floor, 6 St. Andrew Street, London, EC4A 3AE Canada60 Bloor St., West, Suite 1501, Toronto, Ontario, M4W 3B8 France49/53 Avenue des Champs Elysees, 75008 Paris

ChinaRoom 825, T1, 138 Wangfujing Ave., Beijing, 1000064th Floor, Building 6, No. 800, Changde Road, Shanghai 200040 PRCJapanSendagaya, Shibuya-ku, Tokyo, 151-0051 Show MoreShow Less

Company Address

The Gap, Inc.

6007 Green Pointe Drive

Groveport,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gap , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Gap

21 Jun, 2021

Security tag left

I had ordered a gap t shirt from Myntra India online shopping portal The T-shirt was in a fine condition but they forgot to remove the security tag from it It was a harassment for me to go from one shop to another and still not get it done I would like to get a claim of... Read more➤

Clothing, Shoes and Acc

19 Jun, 2021

The card has never arrived at my house

I applied to a gap card with you they told me that it had been approved but it never reached my physical address. My address is 8787 Woodway Dr apt 8208 Houston Tx 77063. and My cell phone number 409665****

Clothing, Shoes and Acc

16 Jun, 2021

I had a VERY hard time understanding the C.S. representative.

While returning 3 online items I hung up on the original C. S. agent (Robert?). He was impossible to understand, did not understand me, was not knowledgeable, kept repeating his questions and I had to ask him to keep repeating himself. Very frustrating to say the least. I finally hung up on him (which I never do)... Read more➤

Clothing, Shoes and Acc

4 Jun, 2021

I closed my card and gap credit dropped my credit score

I closed my Gap account no balance due! I credit score dropped because your Croft department reported that my limit was decreased. I closed the card 2 months ago. Please remove that from my credit. Thank You

Clothing, Shoes and Acc

27 Mar, 2021

Locked out of online account

I was locked out of my online account for an unknown reason. Called customer service and they said it was due to potential fraud. No one could assist me over the phone. I was told the only way to get a solution was to write a letter. I wrote multiple letters with no…

Clothing, Shoes and Acc

Most Reviewed

16 Jul, 2021

"I did not authorize them taking money from me and I do not know how they got my information I sent them an e-mail teling them I would contact the FBI if they did not refund my money!!!!!!"
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