More Contact Info

Toll-Free Number:

(800) 727-3867

Customer Service:

Outside US

(631) 582-5204

(631) 582-8433

Fax:

+1(631) 582-8433

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am-5:00pm (ET)

Company Address

FragranceNet.com, Inc.

900 Grand Blvd.

Deer Park,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Fragrancenet , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Fragrancenet

10 May, 2021

I haven’t received my order on the day of was due and still haven’t receive it, because fragrance mail it instead of shipping it. I would think if I order a little over $70 worth of product you would

Haven’t received my order, and tracking it traveling back and forth from Ohio to NC. Now it’s been sitting in Ohio postal for 5 days. What a way to treat a customer by mailing verses shipping to make sure a Customer get their order. Very dismayed. Know fragrance won’t even call or answer the phone after I... Read more➤

Cosmetics and Personal Care

5 May, 2021

I explained that my perfume was not delivered on April 28 & was told to call back May 7 for a refund

I dont understand why do I have to call back to request a refund .. this is a Mothers Day gift that now I have to purchase perfume from the store now User’s recommendation: Refund process is difficult.

Cosmetics and Personal Care

3 May, 2021

Too long on hold

I tried calling customer service and chat 3 times and was never able to reach anyone in the chat. Waited on hold for over 30 minutes when I finally was able to speak to someone. User’s recommendation: Just be prepared to be on hold if you need to call customer service they.

Cosmetics and Personal Care

19 Apr, 2021

You spoke to my bank

Fragranacenet is a rip off I tried to cancel my order in March as soon as I placed the order like 1 minute after I never heard back from you I sent you emails never heard back same day. You can not just take my money I buy the same parfume evrytime and always get it for... Read more➤

Cosmetics and Personal Care

20 Mar, 2021

Problem with receiving order

I ordered a package on March 15 2021 I called on March 17 to update my address to make sure I put my apt number also I emailed the agent I spoke to said she updated it and its now on the address she then told me to call the post office it was in to make... Read more➤

Cosmetics and Personal Care