I have never been so disapointed in a furniture purchase We spent $3200 on two pieces. A sofa and loveseat supposedly leather. Within 3 months the “leather” was pealing off between the sofa seats even though I was keeping it covered. I called the furniture store and they gave me a number to call for repairs. Nice...
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I needed information about parts needed for a chair. I telephoned and sent emails to which I got one response and they left me abandoned. User’s recommendation: No matter the quality, if you can’t depend on good customer service, what is the point of purchasing?
The leather is completely wearing through.. it has worn off.. also the padding in seats are collapsing and losing ability to support you. The power mechanism is growning and sounds like loveseat is 20 years old, instead of just 2 years old. I have contracted my retailer, who has told me that it could take up to...
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I was needing information about my chair and if parts could still be available for it. No response to both email and phone calls. User’s recommendation: If you ever need any service from Flexsteel, good luck!
I have a chair that I need a couple parts and need an answer if it is working correctly. It is an older chair that belonged to my mother. The upholstery is in excellent condition but it needs a bolt underneath and the feet that go around the bottom ring. It is called a…
service
For lunch we went to MyPizza. We sat at the table, after 10 minutes we bring the menu, come on time and write down the orders. and then we wait. We ordered delicious food (not pizza) and drinks. Coffee and juice were brought soon, but the dishes are not coming, they are not coming, I see that the surrounding tables have already eaten and the lady does not come to us, we are not waiting for any explanation. after 60 min (!) she comes and brings me food, but tells my colleague that his fish is burnt and I have to wait for another to fry a new one. it was baked in 10 minutes. In the end, the waitress did not bring the ordered water, but the bill was paid in full. What an institution where you have to wait for more than an hour for food!
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