I purchased a Flexsteel Club Chair and Ottoman. I am happy with comfort of product BUT color of so called leather rubs right off. Wiping off anything with just a damp cloth removes color. Cleaning with Leather Cleaner same thing happens. I have other leather furniture pieces, one is over 40 yrs. (Scandia Designs) and other is...
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My power recliner has not operated since May(at least) of 2000. I have tried repeatedly to get it fixed with phone calls to the dealer I bought it from and FlexSteel headquarters with the same sad story, the COVID has delayed everything. I just quite simply want my chair to work. User’s recommendation: If you can find...
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After about 3 weeks the fabric started ripping and pilling. Had somebody come fix it/ sewed it and then handed me stuffing in case I needed it. This stuff is awful do not buy into it. Yeah the frame is great but the rest of it is unacceptable. I would never recommend this furniture to anyone. it’s...
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I purchased (2) Zoey Flexsteel Ind. power glider recliners in Feb. 2019. October 2020 (1) chair stop reclining. Furniture center sent out a repair person to find out the problem. Finding were that the Kaidi linear actuator was bad and was told they ordered the part from Flexsteel Ind. I check of the status of my warranty...
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service
For lunch we went to MyPizza. We sat at the table, after 10 minutes we bring the menu, come on time and write down the orders. and then we wait. We ordered delicious food (not pizza) and drinks. Coffee and juice were brought soon, but the dishes are not coming, they are not coming, I see that the surrounding tables have already eaten and the lady does not come to us, we are not waiting for any explanation. after 60 min (!) she comes and brings me food, but tells my colleague that his fish is burnt and I have to wait for another to fry a new one. it was baked in 10 minutes. In the end, the waitress did not bring the ordered water, but the bill was paid in full. What an institution where you have to wait for more than an hour for food!
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