They are the worse especially Robina the manager she really have issues with costumers somone needs to fire her …any time you need to talk to manager talk to vicky or kareen from Montreal…
We bought our phone back in march had issues right off the bat phoned fido, they told us to take them back where purchased so we did they said contact fido so we did and this all was 15 days and they could have been returned they gave us the run around and nothing was done complain...
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I was purchasing a plan with phone Samsung note 20 snd ran into problems continuing on the website a chat agent Tashia started helping me. She offered me; ” · Unlimited Canada-wide anytime calls · 20 GB · Data Overage Protection · Unlimited text/picture/video msgs from Canada to Canadian, U.S. and international cells · Call Display ·...
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I am writing this notice regarding in response to your notice dated July 20, 2021, with an unsigned letter asking for balance $241.79. My phone was stolen on January 12, 2021, and Fido was informed promptly of this occurrence and received a reply. I talked to one of…
I am out of the country and have been trying to get my account closed and auto debit payments stopped. They don’t offer any self service options for this, customer service is impossible to get ahold of. They have NO EMAIL address either. User’s recommendation: DO NOT USE FIDO.
Poor service
Very unprofessional staff, poor service (sending questions by e-mail, no response expected) year). When calling, the employee is asked to send an application by e-mail (to which, of course, no reply was received). Decisions are made not on the basis of professionalism and tendency towards the client, but on the basis of personal attitude - like or dislike! A "lawyer" (black hair, foreign language) working on the streets of Toronto is completely unprofessional, do not talk to clients! Instead, in order to compromise, wear and do not control your emotions! Everything is fine until the moment you pay and don't bother them with unnecessary questions... I never recommend anyone to work with this office, of course I don't intend to do it myself again... And people, really think about who you are working with!
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