From Mon. June 14, 2021 – 6:01 p.m., a cell phone upgrade delivery is blocked by Purolator due to a missing apartment number on the delivery address given by Fido. I’ve talked multiple times with Purolator client services, and their answers are always the same: Fido must email the correct delivery address with apartment number. Most, Purolator...
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I bought a new iPhone through fido live chat Chat Start Time: 05/27/2021 04:31:18 PM Chat End Time: 05/27/2021 06:16:27 PM with Monica from the Fido sales team in Montreal. Then I was transferred to the care team with Rudraksh. 05:07:09 PM [Rudraksh] The iphone 12 pro 256gb gold comes with $0 down payment as you're targeted...
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my number is 647702**** my package Include 1000 minutes international call such as China, Hong Kong. But my recently bills shown $14.83 mobile fee . What’s this Means ? my call definitely way less than 1000 minutes. Please explain and revise my billing.
Fido has had “technical difficulties” they have been working “quick” to resolve. My service has been off all morning and other than an hour time frame has been off all day. In the middle of a very important phone call about incoming finances, I was cut off and haven’t been able to reconnect. I have lost money...
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Hi, Firstly whenever I call, the complaint is never resolved and I am hung up on after being gaslighted by deliberately condescending & combative representatives. I have been with Fido for 2 months, and not one part of the billing have ever made sense, I have extra charges throughout. This time, my pre authorized payment was charged...
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Poor service
Very unprofessional staff, poor service (sending questions by e-mail, no response expected) year). When calling, the employee is asked to send an application by e-mail (to which, of course, no reply was received). Decisions are made not on the basis of professionalism and tendency towards the client, but on the basis of personal attitude - like or dislike! A "lawyer" (black hair, foreign language) working on the streets of Toronto is completely unprofessional, do not talk to clients! Instead, in order to compromise, wear and do not control your emotions! Everything is fine until the moment you pay and don't bother them with unnecessary questions... I never recommend anyone to work with this office, of course I don't intend to do it myself again... And people, really think about who you are working with!
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