Hello my name is Gustavo Macias. On Feb. 25, 2021 I called Fido to ask about a phone upgrade since my phone’s screen had broken due to a fall. My broken phone was the Galaxy S9 Plus. The rep on the line recommended the Samsung Galaxy S20 FE, at a price of $20/month for 24 months, with...
Read more ➤
I’ve been with Fido for over 6 years when Bell gave a better offer. One week after signing with new provider Fido contact me and offered me a very nice deal and I said: “yes, I want to go back to Fido.”. Then nothing happened. I have called Fido few times but it looks like no one...
Read more ➤
I paid deposit while activating my new fido number they said that they will pay me back after a year I didn’t receive the same and now when I am trying to het it back they are saying I didn’t pay them any deposits while it shows me on my service agreement. They are jus concern about...
Read more ➤
Poor service
Very unprofessional staff, poor service (sending questions by e-mail, no response expected) year). When calling, the employee is asked to send an application by e-mail (to which, of course, no reply was received). Decisions are made not on the basis of professionalism and tendency towards the client, but on the basis of personal attitude - like or dislike! A "lawyer" (black hair, foreign language) working on the streets of Toronto is completely unprofessional, do not talk to clients! Instead, in order to compromise, wear and do not control your emotions! Everything is fine until the moment you pay and don't bother them with unnecessary questions... I never recommend anyone to work with this office, of course I don't intend to do it myself again... And people, really think about who you are working with!
Read more...
