Charged me more than once for a vendor who didnt come, a vendor who had to return after he obtained authorization and then put a lock on my account leaving me not only with a ac that didnt work but now a refrigerator. additionally early on a had a vendor come to my house and i felt...
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My sewer pump quit working on Sunday on 08/29/2021. I called Fidelity home warranty 08/29/2021. Monday 08/30/2021 I had a company from 60 miles away show up around 4:00 p.m. to fix the pump. After removing the basin cover he called a pump service to remove the over flowing sewage. The sewage was removed and he could...
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I called when I saw a leak in my bathroom on 6/1 afternoon. I explained that it was urgent. They said they would send out a service provider. Service provider calls me and scheduled appointment for 3 days later for 6/4/2021 they stated they were busy and could not make it out sooner. I wait for 6/4/2021...
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Bought a new house and the seller bought the FNHW home warranty which includes appliances. The washing machine would not do the spin cycle, the service man came by (7/25) and tried to replace the part (8/3) and could not fix it, now the machine would not even run. He sent in the report (8/4) saying that...
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I have been with Fidelity for several years, paying but not needing service except the last couple of years when I have requested service, got delays, rude customer service, terminal hold on the phone, etc. The last service call was the kicker when I called about a rusted water joint under my kitchen sink. The plumber came...
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poor service
Terrible. Terrible. Terrible. First of all, when calling, the attitude is as if you would like to report the cow to the killer. The man's voice is indifferent and unkind. But what to do with a coupon in your pocket, you have to go. When entering the cabin or, more precisely, the basement, the atmosphere is uncomfortable. After a while you enter the basement room and get undressed, ok I'm ready but have to wait for about 20 minutes. in the background there is quiet music, because the louder is the old clock on the wall and behind the door all sorts of everyday conversations. comes a man who massages, as if normal. aisle shower there water does not go away, in the end well over the ankles. Well, in short, I don't recommend anyone...
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