I called when I saw a leak in my bathroom on 6/1 afternoon. I explained that it was urgent. They said they would send out a service provider. Service provider calls me and scheduled appointment for 3 days later for 6/4/2021 they stated they were busy and could not make it out sooner. I wait for 6/4/2021 appointment. Service provider shows up with his 4yr old daughter and he states that there is not way there could be plumbing in the my attic and he can not go up there because he does not have a ladder. I saw his truck and he had a ladder. He said that Fidelity National Home warrant would have to contact me and sent a different service provider. I was confused because all he did was look at the ceiling for 10 seconds and he said he could not do it. I called Fidelity and waited 2 hrs to talk to them and they said they would send another service provider so they can diagnose the problem. I was not contacted in over 5 hrs so I called again and tried to find out what was next. They said to wait a few hours. I waited and I called again and waited 2 more hrs to follow up on the next step. They said I would be getting a call in a few hours again. I was not called and I called again on 6/5 to follow up. I was still not called. This last phone call I was able to get a hold of someone in 5 minutes and they said I will be getting a call by tomorrow morning. I have been waiting to get a repair done and I have not been able to resolve the issue. During this time the water damage to my bathroom has spread from a leak in the ceiling to water damage in the ceiling, 2 different walls, water is coming out of the wall in the next bathroom, the floors, the bathroom cabinets are al swollen, and I am without the ability to use my water due to fear of creating more damage with the water. work order number #8234287 Contract # Y19034