I purchased a plus policy upon purchasing my home, you were recommended by my real estate agent. I placed a request for service, on our dishwasher which stop working. I followed the process as outlined on your on line request form. I had to follow up and call the…
There was no question whether or not my built-on microwave was covered. They even acknowledged it. It took months and several calls to get a tech to be assigned to my issue. The company tries to skate by getting items taken care of. Even with me paying the service fee of $75 up front. User’s recommendation: try...
Read more ➤
tried to contact service by phone and online was denied access both times. was hung up on after holding for an hour
I have been with FNHW for 12 years. I am a homeowner and Realtor whom have referred business / New Service to FNHW for 12 years or more. I simply have attempted to make a call to address a resolution from service. No one knows anything. And the numerous transfers led only to music in the phone....
Read more ➤
I have tried to get through on the phone and online. Online system will not let me log in, and have been on the phone for several hours waiting for someone to pick up. My A/C is out and it’s 115′ here in Redding Ca.
