More Contact Info

Toll-Free Number:

(800) 862-6837

Legal:

(800) 308-1420

Fax:

+1 (925) 969-7319

Company Address

Fidelity National Home Warranty

1850 Gateway Boulevard, Suite 400

Concord,

United States

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Complaints & Reviews — Fidelity National Home Warranty

1 May, 2021

FHW-unable to fulfill emergency issue which is what they advertise they are capable of

Garage door spring broke on the weekend Saturday morning placed a service request online. It was dispatched to a vendor. However that vendor does not have a weekend crew. 4 calls to FHW I had to explain to the FHW rep each time the situation, no record of previous calls, reading from a script. I have to... Read more ➤

Household Services

23 Mar, 2021

Disgusted with poor customer service

No one answers calls. I called sales and finally, reached someone. They transferred the call and it rang and rang. I have been a customer for 18 years. A service man came to my home to fix a built in microwave. He said he would have the parts in a week-worst scenario….

Household Services

25 Feb, 2021

Do Not provide service promised

I was told that they provided service providers in my area. Every time I call I get the same thing “we don’t have a service provider in your area”. “You find one and pay him and we will reimburse you”. Look at the fine print it says, we will reimburse you what WE feel is a fair... Read more ➤

Household Services

15 Feb, 2021

Worst Home Warranty- Every time you call them they have excuses to get rid of calims

I have fidelity as my home warranty. I have observed it is the most expensive home warranty and worst one too. I have their services for years and very rarely called them for service because i knew i have to pay them 75 and them they will simply say this service is not…

Household Services