More Contact Info

Toll-Free Number:

(800) 862-6837

Legal:

(800) 308-1420

Fax:

+1 (925) 969-7319

Company Address

Fidelity National Home Warranty

1850 Gateway Boulevard, Suite 400

Concord,

United States

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Complaints & Reviews — Fidelity National Home Warranty

21 Jun, 2021

Service has gone to ****!

Weve had a contract with Fidelity National since Dec 2003. Up until now their service has been good to very good. I renewed and paid full premium on April 23, 2021, for a renewal to begin May 1, 2021. Last week I needed to make a new service request. Their call center had hold times of 30-60... Read more ➤

Household Services

14 Jun, 2021

Waiting for a reply from you to service request

Re: contract # R15837 This is my second email. A service request was placed for this contract and the service provider has been to our home and has recommended to Fidelity that we get a new dishwasher. I have received no follow up information from Fidelity giving me information or instructions for obtaining a new dishwasher. I... Read more ➤

Household Services

14 Jun, 2021

I have received no follow up from Fidelity regarding my service

Regarding Contract #R15837 I requested service for our dishwasher. The service man called 2 days ago and told me that Fidelity had approved a new dishwasher but I have heard nothing from Fidelity and there is no update on my Fidelity portal. I need to know what steps to take next. Do we purchase a dishwasher and... Read more ➤

Household Services

11 Jun, 2021

I have had the worst service and cannot speak to anyone. J&R appliances came twice and did nothing to fix the problem and made it worse then were no shows.

Horrible! I’m left on hold forever, then it goes silent or disconnects: I want all of my money back!

Household Services

24 May, 2021

Broken Unit Not Fixed or Replaced for 5 months

I placed a service claim on January 2021 for the central heater units not functioning. Despite repeated claims for the same issues and they kept sending different service companies for diagnosis, it is May 2021, they still can’t fix or replace the unit. It is for my elder parents’ condo, and they had to put up with... Read more ➤

Household Services