do not ever fly with this company i have been trying to get a refund for almost 12 months they just steal your money and will not return it i have rang 20 times and always get a different answer disgusting service and terrible staff all lies fly with someone else never fly with this company Never...
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While travelling from toronto to delhi via abu dhabi , i have list my apple 12 pro max mobile phone from my baggage. I am trying to contact the airways to resolve my this problem but unable to contact a specific department till now. I am still trying to get my phone back . But no response....
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Update by user Jun 20, 2021 have spoken with the Contact centre Agent and he said that passengers with existing booking have different policy by the airline assigning seats. I told him this isn’t fair cause anyone with an existing booking should be given priority over selling seats to new…
On August 31, 2020 I purchased 2 Etihad roundtrip tickets to Abu Dhabi on Expedia since the Etihad website had been and still was down and it was the last day to purchase no change fee tickets at the time. Our confirmation Number was TVXELI. My daughter had checked with the US Embassy in the UAE and...
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Ridiculous call charges for the call centre. I was charged AED 230 (USD 63) for one call only because Etihad website was not showing my Booking for a confirmed seat on my return flight. User’s recommendation: don’t ever call the contact centre they will rip you off.
Poor service
On June 26, 2016, my wife and daughter (3 years old) returned from a tour of Spain / Portugal, where everything was nice and professionally organized, but unfortunately the whole tour was ruined by a transfer from Sidnay and Brisbane. Great for all of us passengers, was a surprise when we arrived at the airport transfer (VW nine-seater bus), which was without air conditioning when the outside air temperature was around 34 degrees! It was hot not only for us passengers, but also for the driver, who kept an open window all the way, which did not solve anything, but made it worse, as a result of which the daughter is already coughing today and hopefully her ears will not bleed - who knows what the other passengers do! If we had known that 365 holidays would send such transport, we would have traveled better by public transport. This situation with the transfer will make you think further about choosing your services, as well as we will hardly recommend others to you. Until June 29, we will be waiting for your explanation about the choice of your transport in unsuitable weather conditions for transfer. Unfortunately, we have not received any explanation from the 365 holidays, to this day, until today (July 12)!
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