After ordering a $2,000.00 mattress online I couldn’t get in touch with anyone. Sent literally 5 emails and left numerous messages with no response. After disputing my credit card charges someone finally contacted me…..too late!! Very unhappy! I guess these people think they can just throw up a web site and sell goods with not offering anyone...
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I ordered a Bliss topper on Saturday- the header on the item said “Ships in 24-48 hours”. Not “ususally ships” like you see sometimes on Amazon. Unlike Amazon though there is no one holding these people to an ethical standard. After ordering I saw the above review and was thinking “oh boy”. Sent an email out on...
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Hello, we are the owners of www.ecomattressstore.com the website and company this complaint page is linked too. We at Eco Mattress Store take great pride in our company and our products. The company that people are addressing in their complaints are NOT our company. Note they list most of their complaints as eco-mattress-store (eco-mattress-store.com). We are not...
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Ordered expensive organic cotton pillows Feb. 9, 2014. To date, 4/15/14, have yet to receive those items. Contacted company by email 3 times in March inquiring where the pillows were and each time Heidi said, “they had just been shipped or were just about to be shipped or the order was misplaced and they would be immediately...
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We ordered what we thought was a mattress and bed spring…. They advertise that shipping in 48 hours. After a month and many calls we finally got our mattress. We were horrified by what we got. Within an hour of delivery we called and asked to return our order. On the phone.. we were informed for the...
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