More Contact Info

Toll-Free Number:

(800) 613-2746

Customer Service:

(800) 261-0702

(800) 375-8058

Headquarters:

(650) 351-7700

Media:

(800) 481-1302

Sales/ Reservations:

(855) 205-4183

(855) 929-1120

Other Info

Other Info (opening hours):

Other Location:

NASHVILLE, TN

716 Division St,

Nashville, TN 37203

Company Address

Eargo Inc.

1600 Technology Drive, 6th Floor

San Jose,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Eargo , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Eargo

26 Mar, 2021

Problem with one ear unit

The Right ear unit of my Eargo set became inoperative. I attempted all suggested remedies plus a few more with no change. It took a bit of effort to get a response, but I finally got a call from a Customer Service rep who was very pleasant and soon realized that there must be some defect in... Read more ➤

Medical Supplies and Equipment

18 Mar, 2021

Resolved: One ear unit not working properly

Update by user Apr 22, 2021 Company fixed the issue and I have been provided with product replacement. Right ear unit failed. Customer service rep (I forgot her name-sorry) went through some checks with me and determined a replacement was needed. A few days later the replacement arrived and has been working well since. If you can... Read more ➤

Medical Supplies and Equipment

5 Mar, 2021

Discrimination…you’re offering government employees FREE devices. What about us customers?

Discrimination…free devices to the FEDS? THEY ARE ALREADY TOO DEEP IN MY POCKETS…………………………………..

Medical Supplies and Equipment

4 Mar, 2021

Return Hearing Aid before 45 day Trial Period Ends

Just didn’t do the job. Never had a chance to fully check out the product. One unit was defective and it took way too long to receive a replacement – at this writing 10 days have passed and I still haven’t received a new unit. User’s recommendation: Make sure you ask about replacement parts or products.

Medical Supplies and Equipment

28 Feb, 2021

Replacement of damaged devices

Eargo operator Sonny returned call regarding the replacement of water-damaged devices, offered support, cost and shipping information. New devices were ordered and the conversation lasted about 15 minutes and resulted in new devices ordered and shipping information confirmed via email. User’s recommendation: If replacement is required during the warranty period, new devices will be signifcantly lower that... Read more ➤

Medical Supplies and Equipment

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