The order I made was sent back to sender saying it was unable to be delivered. I reached out to the site and hit the chat button to ask what was going on. Could not be happier with the customer service I received and with how quick they were to help resolve my issue. Dollskill will have...
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I kept getting an error trying to log into my account to apply my credit on my purchase. The customer support representative that helped me out was very polite and was able to correct the situation. They resent me a link to get into my account, and applied the credit even after I made the purchase on...
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I’ve been so insanely impressed by the customer service I’ve received from DollsKill – they’re always super responsive and helpful even when I throw crazy situations at them (*cough* UPS forgetting to scan my return *cough*). I love shopping with them and I’m going to be around forevah evah. User’s recommendation: Shop here, duh.
I still have not received my overnight package from 10 plus DAYS ago. You advertise shipping to a PO box to allow an extra day. When in fact they can not SHIP to a PO box. So my package continues to bounce between Idaho &;;;;;;;;;;;; Arizona. I have given a customer service pups pick up address in...
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I had to cancel a second (smaller size) order for Impala skates, because I had already placed an order for a previous pair that were beautiful and fit perfectly. I noticed that the order hadnt went out yet and reached out to DollsKill. I received a quick response from Elisa who was extremely helpful. She said that...
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