Made a re-order on a different set of boots. wanted to use the $108 credit on file with dolls kills not charge a new charge on my credit card. please correct this mistake, I did not intend to spend another $97 wanted to use $108 credit. User’s recommendation: Please refund my 97 dollars on my credit card...
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I ordered a pair of shoes and t shirt on April 30th i paid for next day shipping which I haven’t received I checked my email today which says it was delivered but I haven’t received anything I spent too much money on those items to be losing out on money I’m not sure if it was...
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Hi this is Ngan Nikki Dam. I purchased a pair from you guys last Tuesday and checked out as a guest and i did not get any email or text for purchase confirmation. How can i track it now?I also dont have an order #. They did not ask for my email or signin account when i...
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My shipment ended up not making it to me due to a carrier issue (unrelated to Dolls Kill) so I emailed customer support letting them know. I was immediately taken care of and had truly the most incredible customer support experience with service rep, Jesus, and am so so grateful! User’s recommendation: 100% would recommend.
I didn’t receive a confirmation email originally after placing an order. Once I contacted customer service they resent the email (legit only a few hours after I contacted them) and then I realized I put the wrong shipping address. The customer service rep helped me fix it and they were so helpful!
