Update by user Mar 20, 2021 Company fixed the issue and I have been provided with settlement agreement. They gave me store credit and I had to repurchase the item. Original review posted by user Mar 20, 2021 One of the items in my order was not the size I ordered. I took pics and emailed them...
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These people are cool and real AF. Always get back to me in a speedy time and its nice seeing the same names when Im helped ! Feels like a mom and pop place that way. Also dollskill has the dopest and most out there kinda threads to make me feel sexy/silly and all my kid dreams...
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Wrote the wrong email address by mistake and reached out to them because I was concerned Because I couldnt find my confirmation order.They not only kept following up, but let me know exactly where my package was great customer service. I will definitely order again. I love my shoes.
I purchased a couple items from them and one wasn’t what I ordered they got back to me within an hour of me contacting them and sent out the correct jacket, and told me not to worry about sending back the one they sent out on mistake. They did all this within an hour and a half...
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The returns process is relatively simple and fast. However, I managed to complicate things by putting two different orders in the same box, thinking I’d save them on postage or something (do not do that). Returns are tracked and processed by the return shipping label…
