More Contact Info

Toll-Free Number:

(800) 225-5345

Customer Service:

(317) 554-5191

Investors/ Franchasing:

+492 281 826 3000

Head of Investor Relations

+492 281 826 3001

IR Event-/Roadshow Manager

+492 281 826 3207

IR Manager

+492 281 826 3203

Senior IR Manager

+492 281 826 3201

Senior Vice President Investor Relations

Legal:

+49 228 1820

Media:

(954) 303-6075

Corporate Communications and Responsibility Americas

(954) 593-9805

Corporate Communications Lead, DHL eCommerce Americas

(954) 614-6809

Corporate Communications Lead, DHL Express Americas

(206) 674-4006

DHL Express Americas

(201) 766-2517

External Communications Lead, DHL Global Forwarding Americas

(954) 415-7358

External Communications Lead, DHL Global Forwarding Americas

Fax:

+49 228 182 63199

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm

Customer Correspondence

DHL Express

Executive Office Contact

1210 South Pine Island Road

Mail Stop #44

Plantation, FL 33324

USA

Company Address

DHL International GmbH

Charles-de-Gaulle-Str. 20

Bonn,

Germany

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Complaints & Reviews — DHL

6 May, 2021

Very slow shipping even when it says express shipping. If you want your item within 7 to 14 days do not I repeat do not use DHL for shipping

Item sat in Cincinnati Ohio hub for 11 days before going to next stop. This item was shipped on 15 April 2021 and as 6 May 2021 I still have not received it, and DHL calls this express shipping, really !!!!! User’s recommendation: Do not use DHL if you are wanting fast service.

Transportation and Logistics

30 Apr, 2021

Stolen package

They are incompetent idiots who are stealing packages. Actually I think they have a clever scheme to seal packages from honest people. Very, very bad User’s recommendation: DONT USE THIS COMPANY.

Transportation and Logistics

24 Apr, 2021

Not received package on time and no one can find it.

Not receiving package!! No one can tell me where it is? I called USPS and they did not receive it yet.

Transportation and Logistics

23 Apr, 2021

I have been expecting an envelope which has been on hold and I was asked to contact you

My package was held for almost 2 weeks and no reason was given. However, when I tried to call there was no one to speak to, hence I believe this was totally unacceptable. Your company had my telephone number and email, and despite this there was no communication except the first which said the package would be... Read more➤

Transportation and Logistics

21 Apr, 2021

Resolved: Delivery Issue

Update by user Apr 22, 2021 Successful delivery finally made after 4 failed attempts.. Original review updated by user Apr 21, 2021 I have been waiting since April 15th to receive a package. I have called several times with the correct address and the driver continues to state the address is not correct. Have called Customer Service... Read more➤

Transportation and Logistics