More Contact Info

Toll-Free Number:

(800) 225-5345

Customer Service:

(317) 554-5191

Investors/ Franchasing:

+492 281 826 3000

Head of Investor Relations

+492 281 826 3001

IR Event-/Roadshow Manager

+492 281 826 3207

IR Manager

+492 281 826 3203

Senior IR Manager

+492 281 826 3201

Senior Vice President Investor Relations

Legal:

+49 228 1820

Media:

(954) 303-6075

Corporate Communications and Responsibility Americas

(954) 593-9805

Corporate Communications Lead, DHL eCommerce Americas

(954) 614-6809

Corporate Communications Lead, DHL Express Americas

(206) 674-4006

DHL Express Americas

(201) 766-2517

External Communications Lead, DHL Global Forwarding Americas

(954) 415-7358

External Communications Lead, DHL Global Forwarding Americas

Fax:

+49 228 182 63199

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm

Customer Correspondence

DHL Express

Executive Office Contact

1210 South Pine Island Road

Mail Stop #44

Plantation, FL 33324

USA

Company Address

DHL International GmbH

Charles-de-Gaulle-Str. 20

Bonn,

Germany

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Complaints & Reviews — DHL

11 Jun, 2021

DHL Failure to comunicate in a timely manner

DHL Failure to communicate information on where they are at with locating a missing shipment even after to committing to do that for 3 days. User’s recommendation: Find another shipper.

Transportation and Logistics

7 Jun, 2021

I have someone else’s package

And I have been trying to contact you or somebody that can give me some information on the package. No one has called or emailed me two check on the package that Im missing and the package that I got that does not belong to me. I think what happened was he took my package and dropped... Read more ➤

Transportation and Logistics

3 Jun, 2021

Package not delivered as notified

I took a day off work and waited all day for my package! I needed the package today because its a car part that must be installed Friday morning due to the fact that I am traveling to Florida with the vehicle! DHL is so damn unreliable, I cannot believe the driver cannot be reached. User’s recommendation:... Read more ➤

Transportation and Logistics

21 May, 2021

Parcel meant for The Gambia ended up in Doncaster, via Slough.

Packet meant to go to West Africa was delivered to a company in Doncaster England. Trying to speak to someone was impossible. Promises to transfer call from one section to another absolute lies. Phone calls cost 7p per minute. This company does not wish to speak with its customers and puts up every barrier it can. Rip... Read more ➤

Transportation and Logistics

20 May, 2021

Won’t delive

DHL are trying to charge me for duty that doesn’t exist. The product I bought and had sent to me falls under the CUSMA (free trade zone). I confirmed this with Canada Customs. My package has been “on hold” for two weeks now. I spent $27 on shipping and they claim I owe them $33 more for... Read more ➤

Transportation and Logistics