We used to have a brick and mortar Dewalt repair shop here locally and it worked great. Our tools were back to us and making money in no time. This is my first time using ServiceNet and so far my tools have been gone for over a month and they are all apparently being repaired at the...
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MY BATTERY WILL NOT CHARGE WAITED ON PHONE FOR 60 MIN FIRST TIME PRESSED 1 FOR CALL BACK DID NOT HAPPEN UNABLE TO SEND EMAIL SAID NOT AVAILABLE CALLED BACK SECOND TIME WAITED 50 MIN ANSWERED BY COMPUTER SAID PHONE REP NOT AVAILABLE UNREAL NO WARRANTY JUST PUT OFF UNTIL IT RUNS OUT
Ordered parts Monday morning and paid for Next Day air shipping. serviceNet did not ship until Wednesday. Next day air is more like 3 days. It is common practice if a customer pays for overnight shipping, sellers ship product the same day if ordered in a reasonable time. Waiting two days to ship and next day air...
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I recently ordered a charger for a Black and Decker electric broom that my wife loves. I placed the order and obtained a copy of the sales receipt for my records. The cost of the charger was $8.76. The total of the order was $20.25. I knew it was a huge amount for shipping and handling, but...
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Sent Router on April 5,2019 after it stoped at 1+ use. Didn’t get any response from Dewalt Repair , I contacted them by phone several weeks after getting no answer by phone and two occasions being put on hold and never being contacted, finally did speak to a gentleman and after several minutes located the router and...
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