Dewalt ServiceNet




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Dewalt ServiceNet

Average Rating:

2.88 / 90 votes / 10 reviews
1000, Stanley Dr, New Britain, CT, 06053-1675
United States

Phone number: (800) 433-9258
Web: https://servicenet.dewalt.com/

Category: Service Centers and Repairs

Toll-Free Number:
(800) 433-9258
Company Address
DEWALT
701 E Joppa Rd
Towson,
United States

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Complaints & Reviews — Dewalt ServiceNet

3 Jul, 2021

GETTING JERKED AROUND

DEWALT IS JERKING ME AROUND ABOUT WHEN I WILL GET A REPLACEMENT PART.I HAD THE COMPRESSER LESS THAN 3 WEEKS,AND THE PRESSURE REGULATOR WENT BAD. THEY WON’T TELL ME WHEN THE REPLACEMENT WILL BE SENT.ALL THEY TELL ME IS,THE PART IS IN THEIR SYSTEM.I GOT A COMPRESSER THAT I CAN,USE.I’LL NEVER BUY ANOTHER DEWALT PRODUCT.MY OLD KOBALT... Read more➤
I tried to return my drill that fail to Amazon last week. The won’t except the drill only, wanted whole set. Called dwalt repair to drop off drill, their not taking customers due to covid, even all construction workers in seattle work. Tried the tool service net site, just too confusing to use. A dwalt site gentlemen... Read more➤
I tried to create an account and it would not let me over and over again.
26 Aug, 2020

Parts inquiry & order

Service store near my home no longer allows walk-ins and directed to online or telephonic services. Used callback feature offered. Provided parts numbers and given courteous service. User’s recommendation: If you cannot wait on hold, use callback feature.
29 Jun, 2020

Parts questions

Ordered part last week. No email or text showing part on order. No order or tracking number. User’s recommendation: Send confirmation to customer after part ordered.

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