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Average Rating:

1.01 / 639 votes / 79 reviews
2001 Spring Road, Suite 400, Oak Brook, Illinois, 60523
United States

Phone number: (866) 986-2333
Web: http://www.portillos.com/

Category: Restaurants and Bars

Toll-Free Number:
(866) 986-2333
Customer Service:
(630) 530-8451
(480) 569-1880
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Company Address
2001 Spring Road, Suite 400,
United States

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Complaints & Reviews — Portillos

15 Aug, 2021

Order was wrong

The Portillos in Naperville Illinois on W. Jefferson St. i ordered an Italian beef and some more items but I specifically asked for the Italian beef to be dipped but the gentleman taking my order was very rude and shut the window in my face before I could clarify that…
8 Aug, 2021


I catered Portillo last Saturday July 31st 2021 for my birthday . I immediately got EXTREMELY ILL after that specific day . I went to immediate care Monday Aug 2nd . They gave me multiple tests to narrow down why I was puking and vomiting so much .. I missed work and…
14 Jul, 2021

Missing food

Never got sides of Italian sausage or extra meat sauce, this problem has been on going why is this a problem have quality control User’s recommendation: Double check your order.
Original review updated by user Jul 12, 2021 Went to Portillo’s in Merrillville, IN yesterday. Saying that place was the worst service I EVER received. There was only one cashier and about 30 people in line waiting to order. There were 3 managers that I saw that was just walking around doing NOTHING. Received my food, got... Read more➤
5 Jul, 2021

No curbside

7/05/21 Ordered online showed up for curbside and the curbside was closed. Many of us who ordered online ended up with having to go into the restaurant, waiting 20 extra minutes and then getting cold food. How is the drive they getting food before a SCHEDULED pick up? Portillos Crystal Lake IL you are 100% the worst.... Read more➤

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